VIP Program Offerings

Sales Performance Earns Sales Perks!

Special Promotions - We know you need to be competitive.  You too, now more than ever need to be able to provide your customers with the lowest price possible.  By being a V.I.P. you’ll be given the opportunity to pass along special savings that will allow you to stand out and be competitive.  Call a customer service representative for details on all current and upcoming promotions.

Free Expedite Services - We know that you have VIP customers, too, and that you want to go the extra mile for them.  That’s why the L. E. Smith Company’s VIP Program includes Free Expedited Services.  When your VIP customer is in a time crunch and you’re the one who can make a difference, submit your request to the L. E. Smith Customer Care Manager.  If approved, the VIP order will receive special handling for quicker delivery.  We’re pleased to offer you and your VIP customers this special treatment because you’ve earned it!

Lunch and Learn - Leverage our knowledge!  Earning VIP status means you’re serious about countertops.  And to learn all there is to know about countertop options, features and benefits, sink options, care and treatment of countertop materials, installation techniques and more, you can schedule a Lunch and Learn session with your Sales Rep or an associate from the home office.  Either way, you’ll be providing your associates the expertise to answer any question your customers may have.

Website Link - We believe that strong partnerships help build strong businesses for both of us.  That’s why we’re offering to our VIP Program participants the opportunity to have a link to their website through The L. E. Smith Company website!  When potential customers visit our website and want to find a countertop provider to order through, they can get to your company’s website with just a click! 

Marketing Support - We’ll give you free exposure for your business!  Being a V.I.P. means you have our partnership in getting the word out that you’re the best, and that you do business with the best.  Allow us to highlight your best attributes!  Let us know what support you need, and we’ll partner with you to personalize a marketing package to drive your sales to the next level!

Management Roster = Special Access - It helps to know the right people.  You know the right countertop people – The L. E. Smith Company – and by earning VIP status you can now get to know the associates who make every step of the L. E. Smith Experience the best purchase experience possible!  Through the VIP Program you’ll be provided the name, title, e-mail address and phone number of each process leader in the Company so you can direct your question to just the right person.  The L. E. Smith team will make sure that your question gets the VIP treatment – a prompt, to-the-point answer!