L.E. Smith is Hiring: Client Service Team Lead

The L.E. Smith Company is hiring a new Client Service Team Lead. Candidates interested in applying for the position should submit their resumes at Client Service Team Lead Responsibilities Backup support of department for overflow, vacation coverage or turnover Project management and client retention Efficiently and effectively solve issues with empowerment and management support Maintain and coordinate efficient workflow Work with department leads to ensure on-time complete and correct orders and jobs Hold accountability internally on timelines, processes, and schedules Review of accuracy on quoting and order entry Daily monitoring of on-time delivery Warranty review and processing Work closely…

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Tips for protecting your business from cyber attacks

Protecting your business against cyber attacks can seem overwhelming, especially if you don’t have a dedicated IT staff. Scott Buehler, Director of Information Systems at L.E. Smith, has a few tips that can help businesses of all sizes ensure their information and assets remain safe. Hackers prefer it if you simply give them information Unlike what you see in the movies, cyber attacks don’t often involve complex, password cracking software designed to break through sophisticated firewalls. In reality, hackers use a more straight-forward approach to gaining access to confidential information. They simply ask an employee to hand it over. Seems…

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You are never left waiting when the SQUAD at L.E. Smith has your back

We live in a world of instant gratification. Virtually everything we need is available at the push of a button or can be shipped overnight. While this has obvious benefits, it does not apply to remodeling or construction projects. After all, you can’t expect to have a new kitchen or bathroom quoted with the click of the button. Or can you? When you partner with The L.E. Smith Company, you can. For years, our customers asked for a tool that would offer quoting in real time. In response, our team developed SQUAD, an online web-based solution for quoting on all…

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