L. E. Smith From A To Z
In the past 12 months, 17 new associates joined the L.E. Smith family. As part of their ongoing training, they took part in an in depth, step by step tour of the entire countertop order process. They spent time in the client services office learning about how a custom order is received, entered, configured, tracked, and scheduled for fabrication. They then took an extensive shop tour learning everything from the receiving and storage of materials, to making cores, running cores and laminate through the post-forming machine, making cuts at the saws, and all of the intricate custom countertop fabrication options imaginable. Finally they visited the shipping docks, and learned how deliveries are separated and precisely loaded for maximum efficiency. Each associate plays a vital role in the back end processes that require high attention to detail and quality when creating custom countertops and it was a great review for each of these associates to witness the bigger scope of their endeavors.
“Coming together is a beginning. Keeping together is progress. Working together is success.” – Henry Ford